The Resource The spirit to serve : Marriott's way, J.W. Marriott, Jr., and Kathi Ann Brown

The spirit to serve : Marriott's way, J.W. Marriott, Jr., and Kathi Ann Brown

Label
The spirit to serve : Marriott's way
Title
The spirit to serve
Title remainder
Marriott's way
Statement of responsibility
J.W. Marriott, Jr., and Kathi Ann Brown
Creator
Contributor
Subject
Language
eng
Summary
"In the bestselling tradition of The HP Way, The Spirit to Serve describes how one of the most successful businessmen of the twentieth century built the Marriott enterprise from a respectable $50-million-a-year business into the $12-billion international giant it is today."--BOOK JACKET. "Told in J. W. Marriott, Jr.'s own words, The Spirit to Serve distills years of hard-earned wisdom and experience into twelve timeless lessons that managers at any level can implement in their own business lives. From effectively managing and motivating employees to preserving order amid change, Marriott recounts in vivid detail both his successes and his failures and what he learned from them."--BOOK JACKET
Member of
Cataloging source
DLC
http://library.link/vocab/creatorDate
1932-
http://library.link/vocab/creatorName
Marriott, J. Willard
Dewey number
647.94/068
Illustrations
  • illustrations
  • plates
Index
index present
LC call number
TX911.3.M27
LC item number
M335 1997
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
Brown, Kathi Ann
http://library.link/vocab/subjectName
  • Marriott International, Inc
  • Hospitality industry
Target audience
adult
Label
The spirit to serve : Marriott's way, J.W. Marriott, Jr., and Kathi Ann Brown
Instantiates
Publication
Note
Includes index
Contents
  • 3.
  • Give to Your Employees - And They'll Give Back to You
  • 4.
  • He Who Listens Well Learns Well
  • 5.
  • Preserve Order Amid Change
  • 6.
  • Preserve Change Amid Order
  • 7.
  • No Tree Grows to the Sky
  • Foreword
  • 8.
  • Never Believe Your Own Hype - Or What the Press Says About You
  • 9.
  • Value the Organization More Than Individual Players
  • 10.
  • Success Is a Team Sport
  • 11.
  • Listen to Your Heart - And Don't Look Back
  • 12.
  • Decide to Decide
  • Jim Collins
  • Afterword
  • Kathi Ann Brown
  • Preface
  • J. W. Marriott, Jr.
  • 1.
  • Road-Tested Research: The Benefits of Being a Hands-on Manager
  • 2.
  • The Devil is in the Details, Success is in the Systems
Dimensions
22 cm.
Edition
1st ed.
Extent
xix, 216 p., [16] p. of plates
Isbn
9780887308789
Lccn
97022874
Other physical details
ill.
System control number
  • OCM36994752
  • CARL036994752
Label
The spirit to serve : Marriott's way, J.W. Marriott, Jr., and Kathi Ann Brown
Publication
Note
Includes index
Contents
  • 3.
  • Give to Your Employees - And They'll Give Back to You
  • 4.
  • He Who Listens Well Learns Well
  • 5.
  • Preserve Order Amid Change
  • 6.
  • Preserve Change Amid Order
  • 7.
  • No Tree Grows to the Sky
  • Foreword
  • 8.
  • Never Believe Your Own Hype - Or What the Press Says About You
  • 9.
  • Value the Organization More Than Individual Players
  • 10.
  • Success Is a Team Sport
  • 11.
  • Listen to Your Heart - And Don't Look Back
  • 12.
  • Decide to Decide
  • Jim Collins
  • Afterword
  • Kathi Ann Brown
  • Preface
  • J. W. Marriott, Jr.
  • 1.
  • Road-Tested Research: The Benefits of Being a Hands-on Manager
  • 2.
  • The Devil is in the Details, Success is in the Systems
Dimensions
22 cm.
Edition
1st ed.
Extent
xix, 216 p., [16] p. of plates
Isbn
9780887308789
Lccn
97022874
Other physical details
ill.
System control number
  • OCM36994752
  • CARL036994752

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